Description

Personnel management involves making decisions on a daily basis—often in legally sensitive situations. Uncertainty often arises not from the conflict itself, but from the question: As a manager, what am I legally allowed to do—and what am I not allowed to do?

In this two-day intensive training course, you will work with experienced labor law attorneys and practical trainers to develop concrete solutions for your current challenges. Beforehand, you will enter your individual questions via our seminar app – these will be incorporated directly into the training. This means you will not be working on abstract examples, but on your own cases.

What you can expect:

• Focus on your everyday life: Your current conflicts and management situations form the basis of the training.
• Labor law in practice: Our specialist lawyers will show you which courses of action are legally possible – and which risks you should avoid.
• Resolving conflicts confidently: Practice difficult conversations realistically, change your perspective, and develop concrete action strategies.
• Learning from the group: Benefit from exchanges with other managers and collegial input.
• Individual implementation: Develop your personal action plan for legally compliant and empathetic leadership.

How you benefit:

• Greater confidence in dealing with situations relevant to labor law.
• Confidence in difficult employee discussions – from low performers to high performers.
• Clarity about your scope for action as a manager.
• Practical strategies that you can implement directly in your everyday management work.

👉 This seminar is not a theory course – it is your training ground for legally compliant leadership.
You will leave the seminar with clarity, legal certainty, and concrete solutions for your daily management practice.

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Knowledge of soft skills or people Skills are increasingly coming into focus and being recognized as critical for success - hence at IBM we call them "Success Skills", and categorize them as "Hot Skills".

A research by Harvard University, Carnegie Foundation and Stanford Research Center has concluded that 85% of job success comes from having well developed soft skills and people skills,and only 15% of job success comes from Technical skills and knowledge (hard skills).

This specialization is aimed at helping you develop these powerful people and soft skills and behaviors that include:

• creating & delivering impactful presentations;

• working professionally to deliver quality work & experiences;

• collaborating effectively with teams;

• communicating productively and efficiently;

• dealing with challenges, solving problems & implementing solutions.

The program is made up of 5 short courses that you can take in any order, followed by a final assessment course. Upon completing this specialization, you will have developed knowledge and demonstrated an understanding of these essential skills.

This specialization can be taken by anyone no matter your age or work experience. And is especially beneficial for those entering the workforce or in early stages of their careers.

There are no course pre-requisites and this course can be completed either using the Coursera mobile app or a web browser on a laptop/desktop/tablet/mobile device.

Applied Learning Project

The courses in this specialization include many examples and real life inspired scenarios for you to develop critical people and soft skills. The final assessment is also made up of mini-case studies. This case study approach will not only help you you learn how to apply these fundamental skills, their mastery will enable you to gain an edge in your careers by having a better understanding of the skills you need to get ahead in your professional and personal life. 

Description

Personnel management involves making decisions on a daily basis—often in legally sensitive situations. Uncertainty often arises not from the conflict itself, but from the question: As a manager, what am I legally allowed to do—and what am I not allowed to do?

In this two-day intensive training course, you will work with experienced labor law attorneys and practical trainers to develop concrete solutions for your current challenges. Beforehand, you will enter your individual questions via our seminar app – these will be incorporated directly into the training. This means you will not be working on abstract examples, but on your own cases.

What you can expect:

• Focus on your everyday life: Your current conflicts and management situations form the basis of the training.
• Labor law in practice: Our specialist lawyers will show you which courses of action are legally possible – and which risks you should avoid.
• Resolving conflicts confidently: Practice difficult conversations realistically, change your perspective, and develop concrete action strategies.
• Learning from the group: Benefit from exchanges with other managers and collegial input.
• Individual implementation: Develop your personal action plan for legally compliant and empathetic leadership.

How you benefit:

• Greater confidence in dealing with situations relevant to labor law.
• Confidence in difficult employee discussions – from low performers to high performers.
• Clarity about your scope for action as a manager.
• Practical strategies that you can implement directly in your everyday management work.

👉 This seminar is not a theory course – it is your training ground for legally compliant leadership.
You will leave the seminar with clarity, legal certainty, and concrete solutions for your daily management practice.

Description:

Digitalization and artificial intelligence are radically changing leadership. Teams need guidance, clarity, and a leader who recognizes opportunities, addresses fears, and shapes change. In this seminar, you will learn how to confidently use digitalization and AI in your leadership role—not as a technical expert, but as a trailblazer.

What makes this seminar special:

• Focus on your practice: We work on your specific cases – from resistance within the team to possible applications for AI in everyday life.
• Coaching approach instead of buzzwords: Our trainers accompany you like coaches – solution-oriented, practical, individual.
• Together instead of alone: Benefit from the experiences of other leaders and develop strategies for the digital future together.
• Realistic scenarios: You will practice leadership and communication situations in the context of AI and experience how to guide your team safely through change.

How you benefit

• Clarity about the opportunities and risks of AI for your company and your role.
• Confidence in communicating during change processes and resistance.
• Concrete tools for leadership in digital & hybrid work environments.
• A personal development and transfer plan for your digital leadership role.

👉 This seminar takes you and your team into the future of work – practical, realistic, and immediately applicable.

Description:

Leadership means reaching people. It's not just what you say that matters, but how you come across. In this practice-oriented seminar, we combine professional style consulting, makeovers, and presentation training to create a unique development experience.

On the first day, you will work with experienced style coaches (for women and men) and a stylist on clothing, hairstyle, makeup, and accessories. Together, we will analyze your appearance, take initial video recordings, and make the effect visible—before and after your personal makeover.

On the second day, the focus is on your presence: you will train your voice, body language, and expression, give short presentations in front of the camera, and receive individual feedback from trainers and the group. The before-and-after comparison will clearly show you the impact you have—and how you can present your personality authentically and confidently.

Your seminar highlights:

• Personal makeover by style coach & stylist
• Before-and-after video analysis for lasting self-reflection
• Training in voice, body language, and presence
• Practical exercises: short appearances and presentations with individual feedback
• Development of your personal impact concept

Your benefits:

• Clarity about your individual leadership style and appearance
• Noticeably stronger presence in meetings, presentations, and appearances
• Confident combination of authenticity and professionalism
• Tips you can implement immediately in your everyday leadership role

Agenda:

     Day 1 – Style & Impact

• First video recording & feedback: How do I currently come across?
• Style workshops for women & men: color, cut, dress code
• Personal makeover with stylist (hairstyle, makeup, accessories)
• Before-and-after comparison in front of the camera
• Development of an individual style profile

    Day 2 – Presence & performance

• Voice & speech training: appearing clear, confident, and authentic
• Targeted use of body language & presence in the room
• Short appearances & presentations in front of the camera with video feedback
• Before and after comparison: visible development of your presence
• Creation of your personal impact concept